Welcome you to our support portal
Frequently Asked Questions
Can Seven Star products be shipped outside of Canada?
No. At this time we only ship to addresses within Canada.
How do i get support?
In your accounts page you will find a option to open a support ticket for any required help.
What are “Terpenes” and what makes them important when it comes to cannabis?
Terpenes are fragrant oils that give cannabis its aromatic diversity as well as flavour variety. They’re what give Blueberry its signature smell, Sour Diesel its funky fuel flavor, and Lavender its sweet floral aroma. These oils are secreted in the flowers sticky resin glands, the same ones that produce THC, ... Read more
What are the benefits of CBD?
BD is one of the major non-psychoactive components found in Cannabis, CBD has proven to effectively benefit as an anti-inflammatory, anti-convulsant, anti-oxidant, antiemetic, anxiolytic and anti-psychotic agent. It is therefore a viable medicine for the treatment of neuroinflammation, epilepsy, oxidative injury, nausea, anxiety and schizophrenia. CBD’s are a perfect option ... Read more
What are Cannabinoids, and what are the different kinds present in marijuana?
Cannabinoids are a diverse class of chemical compounds that are naturally produced by the marijuana flower, the reason they are able to affect us is because they mimic compounds that our bodies produce naturally (endocannabinoids). They act on cannabinoid receptors in cells that alter the regular frequency of our neurotransmitter releases ... Read more
Will I build up a tolerance to Marijuana over time?
Absolutely, when our customers use medical marijuana every day they tend to larger doses over the course of time, this is caused by building up a “tolerance” to the active cannabinoids. The more you smoke Marijuana the more accustomed to the effects you become. The human body will build ... Read more
How much product do I use?
For someone who is new to using Medical Marijuana we highly recommend that our customers begin with a small dose and work their way up to larger quantities later on. One of the biggest reasons people are deterred from using Cannabis to treat their ailments is that they begin by ... Read more
I am new to Cannabis how do I know which strain to pick for my needs?
The first step in choosing the product that is right for you would be to diagnose your personal needs. Acknowledging the reason why each customer has decided to use Medical Marijuana will give us a tool that enables us to prescribe different products for different customers. Since every individual has different ... Read more
Are there risks to using Medical Marijuana?
There is very little to no risk when using Medical Marijuana, however due to increased neural activity during the experience after the effects of marijuana have worn off it can leave customers tired and with an increase of appetite. This can and may cause patients to fall asleep, or be less ... Read more